Get started with Ledger — Ledger.com/start

Your official step‑by‑step guide to set up Ledger Live, secure your recovery phrase, and manage cryptocurrencies with confidence. Follow best practices to protect your assets from online threats.

Secure Your Digital Assets with Ledger — Private keys stay offline, you stay in control.

Welcome — what this guide covers

This page is written to give you a comprehensive, practical walkthrough that scales from a brand‑new user to someone who wants more advanced options such as passphrases, multisig, or using Ledger with third‑party DeFi applications. It explains the physical setup, software steps, security best practices, and what to do if you encounter common problems.

Estimated reading time: ~6 minutes. Recommended: follow steps in a private space with the device and a pen ready.

Before you start — what you’ll need

Step‑by‑step setup

  1. Unbox and inspect:

    Check the packaging for tamper evidence and make sure the contents match the product listing. If anything seems altered or missing, contact the seller or official support before proceeding.

  2. Download Ledger Live:

    Navigate to ledger.com/start and choose the correct installer for your operating system (Windows, macOS, Linux, Android, iOS). Always verify the URL and certificate in your browser; bookmark the official page to avoid phishing.

  3. Install Ledger Live and open the app:

    Install Ledger Live and run it. The app will guide you through initializing your Ledger device, installing apps for specific coins, and verifying firmware integrity. Ledger Live checks the authenticity of firmware updates and signs actions via the device.

  4. Initialize your Ledger device:

    Follow on‑device prompts to create a new device or restore an existing wallet. For most users, selecting "Set up as new device" is recommended. Choose a PIN when prompted — avoid simple patterns and never share the PIN.

  5. Write down your recovery phrase:

    Your Ledger will generate a 24‑word recovery phrase. Record each word in order on the supplied recovery sheet. Double‑check spelling and order. This phrase is the only reliable backup to recover your funds if the device is lost or damaged.

  6. Confirm seed and finish setup:

    The device will ask you to confirm several words from the recovery phrase. After confirming, your device is ready. Use Ledger Live to install apps for the cryptocurrencies you plan to use and add accounts.

Security best practices (do and don’t)

Ledger's security model centers on keeping your private keys in a secure element on the device — never exposed to your computer or the internet. That said, user behaviour matters. Follow these rules to reduce risk:

Advanced options for experienced users

If you’re comfortable with more complex setups, Ledger supports several advanced workflows to increase security or convenience:

Troubleshooting common issues

Here are quick fixes for situations many users face:

Device not recognized

Try a different USB cable or port. Ensure Ledger Live is updated. On some Linux systems, you may need to add udev rules — consult the official support pages for instructions.

Forgotten PIN

If you forget your PIN, you must reset the device to factory defaults. You can then restore from your 24‑word recovery phrase. Do not reset unless you have the recovery phrase securely recorded.

Suspicious prompts or unexpected behavior

If Ledger Live or a website prompts you for your recovery phrase or shows unusual behavior, disconnect and verify sources. Contact official support and never enter your recovery phrase into a website.

Before you move large amounts — checklist

Glossary & helpful links

Recovery phrase: A human‑readable list of words that can recreate your private keys. The master backup for your wallet.

Ledger Live: The official application to manage your Ledger device, install apps, and view portfolio data.

Helpful links: Ledger Support Center | Firmware release notes | Official blog for tutorials and security updates.

Final notes

Using a hardware wallet like Ledger significantly reduces the risk of online theft by keeping private keys offline. However, the ultimate responsibility for asset safety lies with you. Follow the guidance above, keep backups secure, and stay informed about best practices and product updates. If you need a customized quick‑start for teams, enterprises, or educators, I can adapt this page into a shorter one‑page guide, a printable checklist, or a localized version for your audience.